Delivery & Returns
How Long Will It Take To Receive My Order?
COVID-19 UPDATE: We are currently experiencing some delays on dispatch and delivery times, due to the current COVID-19 crisis. Orders are taking around 5-7 business days to dispatch, and a further 3-5 business days to be delivered. From your order date, you should receive your order within 7-10 business days. Royal Mail have advised of delays due to the current crisis. Thanks for your patience and stay safe - QuoteMyWall
As we're based in London, UK, people from the UK can expect their order within 2-4 business days of placing their order. This is an estimate and is not guaranteed. Some postal factors can delay these times slightly. Also, as all of our products are handmade to order, during busy periods this may be extended by a day.
Anywhere outside the UK generally takes 7-12 working days, however some instances it can take longer, so please hang in there! Shipping depends on customs speed and how busy postal services are. During busy periods such as Christmas, delivery times can be expected to be higher than usual.
The following items can't be returned or exchanged:
- Custom or personalised orders