Last Wednesday (15/07/2020) Our bag of post at the post office was accidentally taken without being stamped. This was a postal office error which we were notified of the next day (16/07). All these packages/letters will be charged to the customer when it is delivered, meaning the customers whose orders were in this batch, will need to pay. We apologise for this. If this has applied to you. Please contact us and we will reimburse the charge you had to pay. Sorry for the inconvenience caused. - Quote My Wall